Many people have worried what will happen to the older HONOR Smartphones that Huawei has issued over the years. Honor (Finland) was asked about the fate of old phones and devices for clarification, and they offered a very clear answer.
Huawei’s exit, according to the firm, occurred around the turn of March and April, resulting in a clear divide of equipment support, upgrades, and life cycle. All Honor Smartphones that have a life cycle under Huawei, i.e. before April 1, 2021, will be supported and updated by Huawei. Honor will be responsible for all support and upgrades for devices released after April 1st, 2021.
In the future, Honor has vowed to assist users of its older phones as much as possible before referring them to Huawei customer service.
“When a consumer is in contact with us, we always help them as far as we can before referring them to Huawei customer service. We continue to help with issues related to the use of smartphones – we get a lot of questions like this on social media. The aim is to best serve both old and new HONOR consumers,” said Suvi Surenkin , Honor’s Marketing Director for Finland and the Baltic States.
Huawei stated that Honor phones released prior to April 1, 2021 will receive the same level of service as Huawei phones now on the market. Huawei has also stated that high-end Honor phones will continue to receive monthly updates, while many more budget phones will receive quarterly updates.
“We want to serve all our customers in the best possible way throughout the entire product lifecycle. Owners of Honor devices released before April 1, 2021 will therefore receive full product support through Huawei. Honor phones released during Huawei’s ownership will also receive standard software and security updates, similar to similar Huawei models,” said Joonas Nurmela , Huawei’s Chief Public Relations and Communications Manager .
Below is a list of HONOR Smartphones that are still receiving updates.
- Monthly Security Updates: HONOR 20, HONOR 20 Pro, HONOR View 20
- Quarterly Security Updates: HONOR 30, HONOR 30 Pro+, HONOR 30i, HONOR 30S, HONOR View 30 Pro, HONOR 20e, HONOR 20i, HONOR 20S, HONOR 20 lite, HONOR 10i, HONOR 9A , HONOR 9C, HONOR 9S, HONOR 9S , 9S, HONOR 9S 10X, HONOR 9X lite, HONOR 10X lite, HONOR 9X Pro, HONOR 8A, HONOR 8S, HONOR 8A Pro
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